Residence Life Coordinator

Young Harris College seeks energetic and innovative professional candidates to interview for the Residence Life Coordinator (RLC) position. The Office of Residence Life supports the academic mission of the College by creating a learning environment that addresses the holistic growth of students. The RLC is responsible for all administrative, educational, and supervisory tasks of assigned residential areas. While reporting directly to the Director of Residence Life, the RLC also has significant interaction and responsibility with all functional areas of the housing operation such as assignments, key management, occupancy reports, and room changes. RLCs would be expected to supervise Resident Assistants in their residential area and assist the Director with retention efforts, departmental initiatives, and programming processes with students. Applicants who would enrich the diversity of the campus community are strongly encouraged to apply.

Essential Duties and Responsibilities

Provides leadership for all aspects of our residence life program and community, comprised of approximately 750+ students living in eight traditional, suite-style halls and campus apartments.

Oversees and develops effective policies and procedures to ensure a safe, healthy, and inclusive developmental learning community among the various residential areas of the College.

Oversees recruitment, selection, training, and supervision of at least 15 part-time Residence Life Student staff positions.

Helps create a positive community environment in which students assume responsibility for their actions and creates a strong community that shows appreciation and respect for diversity. 

Responsible for the administration of a residential area that includes facility inspections, moves, housing chart upkeep, key audits, and maintenance referrals.

Engage with students daily and in an ongoing way by living in a furnished apartment within the residence halls and using the provided meal plan to eat meals in the dining hall.

Manages and maintains housing databases & reports

Assists the Director with occupancy and other housing operations including the turnover of vacant rooms, room changes, key management, and effective security systems.

Assist the Director with departmental assessment efforts including satisfaction surveys and student retention.

Serves as liaison between Facilities, Campus Police, Dining Services, and the Student Development Office as they relate to maintenance, student events, projects and initiatives, and residential issues.

Supervises the room selection, assignment, and transition process for all residential students.

Supervises the residential programming model including program approval, reviewing program proposals, providing program feedback, tracking program requirements, managing programming budget, making programming purchases, and implementing largescale departmental programming.

Provides retention support by working to identify students whose behaviors indicate a lack of academic success strategies and refer students for academic skills assistance, including tutoring, counseling, and/or career guidance.

Coordinates and documents conferences or referrals to appropriate offices and through the recognized retention management system.  Follows up on student progress through personal contact and correspondence; documents and tracks student issues. Assesses skills and development of students while providing experiences, opportunities, and training, which challenge and support their development.

Investigates and responds to concerns and complaints promptly that provides accurate information and good public relations/customer service.

Participates in the rotating “on-call” system for the residential area, responding to emergencies on evenings and weekends.  Maintains a 20-minute response time to the duty area. This may include when the college is closed (i.e. Fall Break, Holidays, Winter Break, Spring Break, and Summer).

Complete any other tasks, duties, or responsibilities assigned by the Director of Residential Living, and the Assistant Dean for Campus Life.

Knowledge, Skills, and Abilities Required:

Reliable, consistent attendance is a requirement and essential function of all positions.

An established record of excellent leadership and mentoring relationships with students, collegial relationships with staff and faculty, and strong written and oral communications skills, particularly with students and their parents, are preferred.

Outstanding organizational and management skills are essential for success in this role.

Employees are expected to be punctual and dependable to meet the needs of their department and the College

Employees are expected to work 40 hours a week

Ability to use Microsoft Office Suite: Word, Excel, and PowerPoint.

Supervisory Responsibilities

Directly supervises approximately 15 members of the Residence Life student staff. Carries out supervisory responsibilities per the College's policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems, and assessing the effectiveness of programs.

Required Qualifications

Bachelor’s degree and two to four years related experience in increasingly responsible and professional roles related to residence life, student involvement, and/or student life areas.

Preferred Qualifications

Master's degree in College Student Personnel, Higher Education, Counseling, or another related field. Experience with small, liberal arts colleges, either professionally or educationally.

Working Conditions and Physical Effort:

Requires the ability to sit for long periods, with frequent interruptions

Requires getting up and down from chairs, climbing stairs, and reaching/bending

Requires manual dexterity with normal hand and finger movements for typical office work

Requires talking, hearing, and seeing as important elements for completing assigned tasks

Requires occasionally lifting and/or moving objects weighing up to 20 pounds.

Requires the use of various electronic tools

Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes

Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others: and responding appropriately to constructive feedback from management.

Application Process

Applications must include a cover letter, current CV, and contact information for at least three professional references. Applicants must apply online using the College's HR portal. Review of applications will begin immediately. The position's expected start date is 1 January 2022 but may be negotiable.

Applicants who would enrich the diversity of the campus community are strongly encouraged to apply. EOE M/F/D/V